Terms + Conditions

Prices: All prices are wholesale and are for each. Prices quoted herein are subject to change without notice. Prices are quoted in U.S. dollars. 

Minimum Orders: Annual opening order minimum is $150. The reorder minimum is $50.  Totalee Gift reserves the right to round quantities to the nearest minimum inner pack or master pack. 

Terms of Sale:  Net 30 days, subject to credit approval. A 1.5% service charge will be added to all past due accounts. Totalee Gift accepts Visa, MasterCard, and American Express. 

Merchandise Claim:  All claims for defective or damaged merchandise must be made within 30 days of receipt of merchandise. All requests for credit of defective or damaged merchandise must be submitted in writing to Customer Service.

Customer Service: Customer Service will notify the customer of appropriate action. No merchandise may be destroyed in the field without proper authorization from Customer Service. Refused shipments will be charged a 15% restocking fee and the customer will be responsible for the full freight charges (inbound & outbound). No returns are accepted without authorization from Customer Service. 

Shipping: Shipments are sent either Fed Ex, UPS, or truck.  Freight charges are based on published rates, product ships from Newport News VA. Shipments are sent to either your residence or business location. The customer must indicate the shipping address as residential or business. Prepaid orders have approximate shipping fees and are subject to change based on actual shipping charges when the order is shipped. 

Back orders: Back orders are indicated on your original invoice. Back orders under $25 will be automatically canceled. Back orders will be shipped if and when the merchandise becomes available. 

Errors:  Errors in price, packaging, or description which may occur in this catalog are subject to correction. Measurements are approximate. 

Correspondence: All orders and correspondence should be sent to - Totalee Gifts, 1050 Aviator Drive, Vacaville CA 95688. TGinfo@totaleegift.com