FAQ

Transpac is an industry leader in seasonal, gift, home and garden decor products. Since 1995, Transpac has designed and distributed seasonal decor and accessories, with distrubution focused on both independent retailer channels and national retail chains. Each year, Transpac introduces two seasonal catalogs, along with two home and gift catalogs, focusing both on seasonal and everyday goods.

The success of the business is based on the following three principles: 

Exceptional Design 
Our product line offers retailers an eclectic and exciting choice of themes and styles to fit their merchandising mix. We focus on trend-forward designs created in partnership with some of the best designers and artists in the country.

Exceptional Value
We remain keenly focused on offering unique and exclusive designs at strong price points for a great price value. It is the key to the growth of our customers' success and to our business.

Exceptional Service
Our friendly and dedicated employees understand the value of our customers and are committed to offering the best service in the industry. We offer excellent capabilities to assist our customers with product design, packaging, merchandising and special handling. Our growth has been the result of offering quality products along with service that is second to none.

Sullivans by Transpac carries forward a trusted legacy in floral design with a refreshed assortment of stems, greenery, and botanicals. Now fully integrated into Transpac Brands, the line delivers reliable quality, value, and continuity for retailers.

VIP International was founded in 1989 in a small suburb just outside of Sacramento, CA, and remains operating in the city of Rancho Cordova. VIP started its wholesale roots in the decorative floral industry, working with mixed materials to accent faux floral arrangements. Through the experience and success of this business, VIP evolved and grew from these simple origins. Through the '90s and into the early 2000s VIP began developing and selling wrought iron furniture and accessories. VIP became well known for our unique and elegant wrought iron accessories.

In 2007, VIP was sold by the original owners. The original owners instilled principles of honesty and hard work from a family-grown business. The new ownership has continued to build and expand upon those same principles and grow the style and trends to an industry-leading company. We specialize in home decor, tabletop items, clocks, contemporary/modern farmhouse, garden, industrial, salvaged, and many other similar categories. VIP still designs and sells wrought iron decor as a staple product, however over the years we have added many other materials, textures, designs, and products to the line. Buy a single item or buy many! We are sure you will love everything that you get from us!

Season’s Designs is a 25 year old company specializing in Christmas and Halloween decor. Since our beginning, our mission has been to design and create unique and creative products for our customers at price points that offer value and margin opportunities. Working with our factories hand in hand, we bring new exclusive products to market every year enabling our customers to have a broad selection
of the newest items available in the categories that are most important to them Santa’s, Floral’s, Glass, LED decor and Halloween.

At Totalee Gift, we believe that our products should reflect the smart, social, & witty people that are important in your world.

We want to provide you with the perfect gift for the social people in your life. In a fresh and fabulous way, we offer "so want," "totalee someone" gifts at an "I was thinking of you" price point - or even the perfect gift to treat yourself!

No matter the occasion, we've totalee got you covered!

At Bomb Cosmetics, we believe life’s little luxuries shouldn’t cost the earth. That’s why we handcraft our products using natural ingredients wherever possible and infuse them with pure essential oils for a feel-good experience that’s kind to your skin—and the planet. From fizzy bath treats to rich body care and mood-boosting candles, every item is made with love, packed with personality, and never tested on animals. We’re here to uplift, pamper, and bring a little more fun to your everyday self-care routine—because smelling amazing and doing your bit for the planet should always go hand in hand.

If you are a business interested in purchasing from us, please fill out the form HERE.

Creating a website login does not automatically provide access to shopping. To view pricing and place orders, your business must first be approved as a Transpac Brands customer.

Complete our customer application and our team will review your request. Once approved, you’ll receive an email approving access.

APPLY HERE

Transpac Brands uses a passwordless login system. To access your account, enter the email address associated with your approved wholesale account and you will receive a one-time verification code to complete your login.

If you are not receiving the verification email, please confirm you are using the email address associated with your account. If you need assistance, please contact our Customer Service team.

If you are able to log in and view wholesale pricing, your account is already approved and no additional steps are needed.

If you can log in but are not seeing pricing or are unable to place orders, please complete our customer application. Our team will review your account and ensure you have the proper wholesale access.

APPLY HERE

Transpac & Sullivans by Transpac

• Initial Order Minimum: $500
• Reorder Minimum: $250

Season’s Designs

• Initial Order Minimum: $500
• Reorder Minimum: $250

VIP Home + Garden

• Initial Order Minimum: $500
• Reorder Minimum: $250

Totalee Gift

• Minimum Order: $150

Bomb Cosmetics

• Minimum Order: $150

Order minimums apply separately by brand and seasonal catalog. Customers placing orders across multiple brands or seasons must meet the applicable minimum for each individual order.

Place your order online with your approved customer account of call customer service! For faster service, please have your item numbers ready before you call. Please call (800) 449-9903 and a customer service representative will take your order. Office hours are Monday thru Friday, 8 AM to 5 PM ET. You may also fax in your order at (800) 449-9909.

Yes! To save products for future reference, you can add items to your Wishlist. Simply click “Add to Wishlist” on any product page, then click the heart icon in the bottom right corner of the website to view your saved items.

We recommend using the Wishlist feature for products you would like to revisit later, as cart availability may vary depending on your browser session and account activity. When you are ready to place your order, you can easily move forward from your saved items.

Visa, MasterCard, American Express, and Discover Card will only be accepted on all first-time orders. We offer Net 30 day terms on subsequent orders with approved credit. To be considered for terms, the company applying must have favorable references and fill out our credit application completely. We will need a copy of your Tax ID and Business Card. 

If there is a discrepancy on your shipment, such as shortages, defective and/or damaged merchandise, please complete and fax to us the Claim Form that came with your shipment or fill out the form on our website HERE! If you did not receive a Claim Form with your shipment, please call us at 1-800-449-9903.

Upon completion of your claim being processed, Transpac will either replace or credit your account, per your request. Please deduct from your invoice if requesting credit and remit the balance of invoice in full. If requesting a replacement, all claims must be made within 30 days and all merchandise claimed must be retained for 30 days unless otherwise specified by Transpac Imports, Inc. After the 30-day claim period, there will be a 15% restock charge on the returned items. No unauthorized returns will be accepted, all returns must have a valid RMA# issued by Customer Service Department.

Find our freight rate map HERE.

The shipping cost shown at checkout is an estimate. Final freight charges will be calculated at the time of shipping.

If your order includes items from multiple brands or seasons, you may see that one or more orders in your order history show shipping as "FREE." This is because the estimated shipping cost has been allocated to a single portion of your overall order.

If you have any questions or need further clarification, please feel free to contact us at info@shoptii.com.